Business Process Outsourcing (BPO) is one of the fastest growing segments of the Information Technology Enabled Services (ITES) industry. It is the delegation of one or more IT-intensive business processes to an external provider that in turn owns administers and manages the selected process based on defined and measurable performance criteria.
Few of the motivation factors as to why BPO is gaining ground are:
- Cost effective for Client
- Growth of Economy
- Business Risk lessening
- Advanced proficiency
- Employment expansion
Clients across globe from different industries like Insurance, Banking or Financial institutions, Telecom, Automotive, Pharmaceuticals and Airlines etc. seem to be the early adopters of BPO.
Of the vertical listed above, insurance and banking industries gain more profit by entering BPO process. They outsource vital process line claims processing, loans processing and client servicing through call centers.
Through this process, clients gets highly qualified skill professionals who adopt their process faster which leads to higher productivity gains without compromising on quality. Improvement in cost, quality and productivity, turnaround time has encouraged our clients to rapidly scale up their offshore operations.
We offer customized business data processing services that match international standards in terms of precision and timely execution. The organization has experience in processing large volumes of data that are required by major corporate and government organizations. Our various BPO / IT enabled services are:
- BPO Services
- IT Enabled Services
- Transcription Services
- Content Development
- Data Conversion
- Data Entry
- Data Processing
- Knowledge Management Services
- Inventory and logistics information Services
- Accounting and Reconciliation Services
- Electronic Publishing
- Quality Audits
- Benefits Administration
- Payroll Processing
- Data Transcription Services
- CRM services